January 8, 2023
2 min

Don't forget to track these KPI metric as Shipper in logistics

Mukesh Deogune

As a shipper in the logistics industry, it's important to track key performance indicators (KPIs) to measure the effectiveness of your operations and identify areas for improvement. Here are some important KPIs to track as a shipper:

1. On-time delivery: On-time delivery is a critical KPI for shippers, as it directly impacts customer satisfaction and can affect your business's reputation. Track the percentage of shipments that are delivered on time to measure your performance in this area.

2. Cost per shipment: The cost of shipping can greatly impact your profitability, so it's important to track the cost per shipment. Consider factors such as transportation costs, fuel costs, and any additional fees or charges.

3. Carrier performance: The performance of your carriers can greatly impact your operations, so it's important to track their performance. Consider KPIs such as the percentage of shipments that are delivered on time, the number of lost or damaged shipments, and the carrier's safety record.

4. Inventory accuracy: Accurate inventory tracking is essential for shippers, as it allows you to efficiently manage your stock and avoid overstocking or running out of products. Track your inventory accuracy to ensure that your records are accurate and up-to-date.

5. Customer satisfaction: Customer satisfaction is critical for any business, and as a shipper, it's important to track your customers' satisfaction with your services. Consider using surveys or other methods to measure your customers' satisfaction with factors such as delivery times, product quality, and overall service.

By tracking these KPIs, you can gain a better understanding of your performance as a shipper and identify areas for improvement. This can help you optimize your operations and improve efficiency and profitability.

That's why Traqo is here. Traqo makes your supply chain management smooth with its top-notch transport management solution. You can reduce your logistics costs, save 70% of the time in Vehicle Finalization and Increase logistics efficiency by 68%. Traqo will help you to manage the fleet and reduce vehicle detention.

Try Traqo today.

Written by
Mukesh Deogune

From researcher to entrepreneur

Happy to find some synergies, reach me at

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