Falcon Autotech, a supplier of automation solutions, has been chosen by DTDC Express to automate its parcel sorting operations at its super hub in Chennai. Falcon's cross-belt sorter technology can handle 9,000 parcels per hour and operate 24/7. The solution optimizes space, increases efficiency, and reduces costs. DTDC expects the technology to improve service quality while reducing operating costs. The implementation involved testing and training to ensure a seamless transition.