Gati Ltd., a logistics and supply chain solutions provider, has partnered with Tech Mahindra to develop Gati Enterprise Management System (GEMS) 2.0. The software aims to enhance customer experience, increase efficiency, and lower costs. Over the next 18-24 months, Tech Mahindra will custom develop GEMS 2.0 to cover all operations. The software will be micro-services-based and event-driven, leveraging automation, data analytics, AI, and ML. GEMS 2.0 will also offer customization and a user-friendly experience.